TSP reviews

4.1

83% would recommend to a friend

(270 total reviews)
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Frank Gonzalez

84% approve of CEO

69% positive business outlook

TSP has an employee rating of 4.1 out of 5 stars, based on 270 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TSP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

270 reviews
5.0
Nov 6, 2017
Recommend
CEO approval
Business Outlook

Pros

There are a ton of pros to working for TSP: -People truly care for your success -Productive work environment -Friendly staff / co-workers -Your opinion is always valued -Conducive team building activities / meetings on a weekly basis

Cons

There are a few small cons to working at TSP but none I was unaware of prior to coming to work for the company. -Starting pay is average to slightly below average compared to other positions in the area -Long hours That's really all there is at this point...again nothing I was unaware of or that scared me away from an opportunity with this great company.

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TSP Response
8y
Awesome...thanks for the great feedback and thanks for joining our team! We're glad to date you have had such a great experience. Please make sure you keep us honest and keep the feedback coming by participating in our biweekly pulse surveys that go out to all employees. You mention IT training opportunities and I wanted to make sure that you were aware of Rockstar U - our TSP branded online training center. You can access this from our CSC homepage and take any number of online trainings at any time. Everything from Photoshop skills, public speaking tips and tons of IT certification prep courses are available in Rockstar U. We are constantly updating the course catalogue in Rockstar U, so if you don't see something let us know and we can see what we could do. Thanks again for taking time out of your day to provide feedback and keep up the great work!
5.0
Nov 2, 2017

Service Technician

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a company that will fully support your every move.

Cons

As a remote technician sometimes you feel disconnected to headquarters.

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TSP Response
8y
Thank you for providing feedback about your experience with TSP. We're glad you have had a positive experience and that you feel every move you make is fully supported. Operating in 42 different states with one headquarters is definitely a challenge with employee engagement and something we are constantly working on. I hope you are taking advantage of the biweekly pulse surveys to provide regular feedback on what's working and what isn't. I also hope you enjoy our internal news feed on CSC so you can keep up with company happenings, events and news. Finally, definitely don't miss the All Hands Updates where you can join with employees from around the country to hear directly from our CEO and co-founder and other leaders of the company. Thanks again for writing a review and keep up the great work!
3.0
Oct 15, 2017
Recommend
CEO approval
Business Outlook

Pros

You can quickly network with other people and clientele within the contract they have you on.

Cons

About 25% below market pay. Management does not have a clue on what is going on within the contract and may have unrealistic expectations or ideas.

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TSP Response
8y
Hello and thank you for your feedback about your time while at TSP. Thank you also for your more than 3 years of service while at TSP. We really appreciate your candid review (pros and cons) about working at TSP. We have heard and do know that pay is an issue. Unfortunately, many of our pay rates are dictated by client bill rates. If we continue to increase an employee's pay year-after-year without increases from the customers to our bill rates, we eventually risk going into the red. Profit margin doesn't even come into the equation - we're talking about a for-profit company essentially functioning as a non-profit where we aren't making any margin. We put into place a notification system to make our management team aware of an employee who hadn't had an increase in the past year. This resulted in the largest number of employee change forms being submitted and approved last year with just under $1M in merit increases being awarded to our deserving employees. We know this isn't enough and will continue to work with our customers. I couldn't agree with you more regarding people leaving managers not companies. This is partly the reason that this year alone, we parted ways with 6 of our managers. As we've grown, we learned (sometimes the hard way) that often the best technician doesn't make the best manager. Thank you again for taking the time to write a candid review about your time at TSP. We wish you continued success in your next career journey.
Viewing 220 - 222 of 270 Reviews

Glassdoor has 299 TSP reviews submitted anonymously by TSP employees. Read employee reviews and ratings on Glassdoor to decide if TSP is right for you.