TSP reviews

Thank you for taking the time to write a review on your experience to date with TSP. It sounds like we have some work to do, to get your views of the company up. I first want to encourage you, if you haven't already, to bring up some of these concerns with your manager, and if you don't get an acceptable response, please engage our talent management team (tsp_hr@mytsp.net). You are absolutely correct in that we do not perform annual performance reviews; however, that doesn't hinder an employee from getting a raise. Several years ago, we chose to move from a traditional performance appraisal system to a performance management system. Traditional performance reviews are retroactive, short-term, retrospective and correction-oriented. Our performance management system in contrast is ongoing, prospective, long-term, and involve planning/goal setting. Every day of every year, we encourage open communication, continual feedback, formal and informal coaching, and subscribe to an open door policy. Many of our employees that are 100% onsite at a customer location have their compensation heavily impacted on what our customers pay us. Having said that, we provide a great service to our customers and sometimes probably don't demand high enough bill rates from our customers. We will continue to work on that which will allow us to provide higher pay rates to our employees. I wanted to address one final thing as your comment didn't seem to correlate with company facts. We absolutely believe in investing in our employees and promoting from within, and I'm very sorry you haven't seen this. We have lots of opportunities available as we hire 100+ employees per year and experience double-digit revenue growth. We also promoted 12% of workforce just last year alone. Again, I can't thank you enough for providing this feedback and definitely encourage you to speak with your leadership team about your concerns.

WOW, we really appreciate you taking the time out of your day to write such a kind review. We love the advice you gave. In fact, we love it so much, it's part of our vision, "...to retain and nurture our strong beliefs and culture as it grow..." We can't do that alone though, we need employees such as yourself to hold us accountable. We often say our product is our people, and we definitely work hard, but we like to think along the way, we have a lot of fun also! Our geographic disparity is definitely something we are constantly aware of. In our line of business, it's easy for employees to feel like they are on an island, all alone. We certainly have large hubs of employees in some locations, but it's also not uncommon for a TSP employee to be the only TSP employee on a customer site. Through some of our social media and technology initiatives we are always striving to make every TSP employee feel like they are part of something larger than themselves. Even though we can't all be physically together, there are other ways we can communicate, share and collaborate.