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TSYS|Total System Services

Engaged Employer

TSYS|Total System Services reviews

3.6

68% would recommend to a friend

(2,269 total reviews)
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Cameron Bready

64% approve of CEO

65% positive business outlook

TSYS|Total System Services has an employee rating of 3.6 out of 5 stars, based on 2,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TSYS|Total System Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Dec 3, 2011
Recommend
CEO approval
Business Outlook

Pros

I had some good friends there. There was plenty of work to do. The technology was decent.

Cons

This place is not good for your mind, body, and soul (especially true if you are joining design and development)! As many reviewers have pointed out already: 1. Raging ego at the middle/senior management (directors). Control freaks! 2. Too much chaos. 3. Attrition rate is way more than 20%. 4. Absolutely no respect for fresh or outside perspective. If you even open your mouth, you will be shut down and humiliated! In the short few months I was there, I learned to keep quiet. I was told that I shouldn't think differently. 5. Questionable treatment of H1B workers as another reviewer said. 6. The "in" crowd is THE problem. If you are not in that "crony" group, you can't survive!

1.0
Nov 30, 2011
Recommend
CEO approval
Business Outlook

Pros

- OK pay and benefits - Some good knowledgeable folks

Cons

- Highly political environment. Your opinion does not count if you are not on good terms with the "in" crowd. In fact if you rub the "in" crowd the wrong way, you are pretty much assured that you stay will be miserable - Lots of finger pointing and blaming going around. Middle management especially is very good at the blaming and pointing fingers and have not qualms about "throwing folks under the bus"! - Constructive criticism is not encouraged, in fact, anything you say might be twisted and construed negatively and you will get reprimanded (constantly) - You have to be very careful when you talk to you team members because you never know when one of them would take your comments and twist them around and relay them to the middle management. - As one of the reviewer's mentioned - you are expected to work long hours and weekends. In fact you have to ask for weekends off. - As another reviewer mentioned - lot of folks are on H1B so they tolerate the "slave shop" environment. - Change is constantly promised but never happens - people who suggest changes are not encouraged, in fact they are constantly put down. - Avoid this place at all costs. I left a thriving career at a great company to come here thinking I could accomplish some changes. Don't make the same mistake I made and I wish I had known about these things before joining.

1.0
Nov 28, 2011
Recommend
CEO approval
Business Outlook

Pros

- Good Pay and Benefits - Some good knowledgable people - Raises given based on performance (your mileage may vary) - Flexible vacation time (your mileage will vary)

Cons

- Your opinion does not matter. - Your experience does not matter. - Questionable amount of H-1B workers. - Questionable treatment of H-1B workers. - People occasionally have to ask for weekends off. - The technical managers are largely inexperienced and make uninformed unilateral decisions. - Egos overrule logic. Every Time. - Problems are rarely highlighted and corrected. It is an affront to speak negatively about anything regardless of truth, facts, evidence or obviousness. Offering to pitch in does not help. Do as you're told. - Technical people are not involved in important conversations that could save time and money. - Extremely high employee turnover has left very little wheat and a lot of chaff. Many of the technical employees that are left do not have basic computing skills(copying and editing files, running scripts, reading logs) - Google groups, blogspot, youtube, wordpress and countless other invaluable resources are blocked. Searching for answers online is like playing minesweeper. You never know which link is blocked or will flag your internet usage as "inappropriate". - If you stand up, prepare to get hammered down. Overall it is an unfortunate mess. It is a place where almost nothing is designed, planned or executed properly and leaves the capable few bearing most of the burden until they quit from stress.

Viewing 2242 - 2244 of 2,269 Reviews

Glassdoor has 2,396 TSYS|Total System Services reviews submitted anonymously by TSYS|Total System Services employees. Read employee reviews and ratings on Glassdoor to decide if TSYS|Total System Services is right for you.