TTEC Chat Support Associate reviews

3.3

68% would recommend to a friend

(97 total reviews)
avatar

Kenneth D. Tuchman

57% approve of CEO

65% positive business outlook

Chat Support Associate employees have rated TTEC with 3.3 out of 5 stars, based on 97 company reviews on Glassdoor. This indicates that most Chat Support Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Chat Support Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

97 reviews
1.0
Jan 16, 2016

Terrible Company

Recommend
CEO approval
Business Outlook

Pros

you work from home and save money on gas, food, etc. You don't have to get dressed to go in or worry about getting stuck in traffic.

Cons

Terrible management and leadership. The pay is terrible for what they require you to do. The chat team leaders disrespect you and talk to you any kind of way.

4.0
May 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Loved it, Great place to work

Cons

would have continue working there if it wasn't a seasonal position

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TTEC Response
11y
Thanks for the great review! If you want to work with us again, just visit teletechjobs.com and have a look at our job vacancies, we might have work that’s full time and permanent that’s better suited for you!
3.0
May 31, 2015

Chat Rep

Recommend
CEO approval
Business Outlook

Pros

Decent Pay Fixed Schedules

Cons

Receive information late Nothing promised was received Hardly no incentives No chance to advance

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TTEC Response
11y
Hello. Thanks for sharing your thoughts with us. Your feedback is important as we collectively strive to make TeleTech better for everyone.
Viewing 91 - 93 of 97 Reviews

Glassdoor has 13,280 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.