TTEC Chat Support Associate reviews

3.3

68% would recommend to a friend

(97 total reviews)
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Kenneth D. Tuchman

57% approve of CEO

65% positive business outlook

Chat Support Associate employees have rated TTEC with 3.3 out of 5 stars, based on 97 company reviews on Glassdoor. This indicates that most Chat Support Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Chat Support Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

97 reviews
1.0
Sep 18, 2024
Recommend
CEO approval
Business Outlook

Pros

No pros, they do not respect people,

Cons

Management gives you 6 days shift without consulting whenever they want. If they call you and you do not come to office on your week off they will put you in bad books and will not give you incentives even if you are best performer.

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TTEC Response
1y
Thank you for taking the time to share your experience! TTEC Digital and our 1,700 technology and consulting professionals across 13 countries, pioneer engagement and growth solutions that fuel exceptional client customer experiences (CX): https://ttecd.co/3Sj4qDQ Our independent sister company, TTEC Engage has 50,000 call center CSR employees who personally help clients’ customers in 80 countries: https://ttecd.co/45WsNKK TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
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Glassdoor has 13,279 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.