Is TTEC a good company to work for as a Insurance?

Insurance professionals working at TTEC have rated their employer with 2.7 out of 5 stars in 296 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Insurance Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Insurance interview questions at TTEC .

Does TTEC pay Insurance employees well?

Insurance professionals rate their compensation and benefits at TTEC with 2.7 out of 5 stars based on 296 anonymously submitted employee reviews. This is 13.8% worse than the company average rating for salary and benefits. Find out more about Insurance salaries at TTEC.

How happy are Insurance professionals working at TTEC?

21% of Insurance employees at TTEC would recommend their employer to a friend. This rating has decreased by 26% in the past 12 months. Insurance professionals have also rated TTEC with a 2.4 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.5 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2408) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (122) , Customer Service (114) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (84) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"The pay is good and the stress level is low and I like my hours." ((in 657 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 426 reviews)); "Great Culture and Values." ((in 213 reviews)); "Work environment is good and friendly" ((in 169 reviews)); "My team was great and helped teach me many valuable lessons early in my career." ((in 156 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 536 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 496 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 436 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 160 reviews)); "•Sometimes poor communication amongst colleagues." ((in 102 reviews))

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TTEC

TTEC Insurance reviews

2.7

21% would recommend to a friend

(296 total reviews)

Kenneth D. Tuchman

19% approve of CEO

18% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.7

Compensation and benefits

2.5

Culture & values

2.4

Work/Life balance

2.4

Career opportunities

2.2

Senior management

Insurance employees have rated TTEC with 2.7 out of 5 stars, based on 296 company reviews on Glassdoor. This indicates that most Insurance professionals have an average working experience there. TTEC is rated 30% below average by Insurance professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

296 reviews

1.0

Feb 24, 2018

Insurance Customer Service Specialist (licensed)

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Air conditioned, training is adequate.

Cons

Loud working environment, difficult to get promoted based on performance.

4.0

Feb 11, 2018

Enjoyable atmostphere

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Plenty of resources to help you succeed, as long as you put in the effort.

Cons

All success is determined by number, not quality so much.

5.0

Nov 4, 2017

Licensed Insurance Agent

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

Air conditioning , all new equipment, great training, fun , competitive, huge break area with ping pong and fooseball tables, secure area while working , pay is great for Florida

Cons

Breaks are 15 minuets and seem much shorter with having to log into computer. Same with lunch break

TTEC Response

Thank you for taking the time, we truly appreciate the positive feedback.

Viewing 289 - 291 of 296 Reviews

Jobs at TTEC

Licensed Healthcare Insurance Agent – Remote USA

Licensed Property & Casualty Insurance Agent - Remote USA

Licensed Property & Casualty Insurance Agent - Remote USA

Licensed Healthcare Insurance Agent – Remote USA

Licensed Property & Casualty Insurance Agent - Remote USA

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Insurance Customer Service Specialist (licensed)

Enjoyable atmostphere

Licensed Insurance Agent

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