Question 1

Is TTEC a good company to work for as a Technical Support Trainer?

Accepted Answer

Technical Support Trainer professionals working at TTEC have rated their employer with 4.2 out of 5 stars in 91 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Technical Support Trainer Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Technical Support Trainer interview questions at TTEC.

Question 2

Does TTEC pay Technical Support Trainer employees well?

Accepted Answer

Technical Support Trainer professionals rate their compensation and benefits at TTEC with 3.6 out of 5 stars based on 91 anonymously submitted employee reviews. This is 14.9% better than the company average rating for salary and benefits. Find out more about Technical Support Trainer salaries at TTEC.

Question 3

How happy are Technical Support Trainer professionals working at TTEC?

Accepted Answer

83% of Technical Support Trainer employees at TTEC would recommend their employer to a friend. This rating has increased by 63% in the past 12 months. Technical Support Trainer professionals have also rated TTEC with a 3.9 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 4.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at TTEC?

Accepted Answer

Customer Service Representative (2407), Customer Service Representative (CSR) (818), Team Leader (165), Licensed Insurance Agent (160), Team Lead (152), Insurance Agent (127), Customer Service Agent (121), Customer Service (114), Sales Representative (100), Technical Support Representative (97), Fraud Analyst (87), Customer Service Representative (CSR) II (84), Customer Service (CSR) (78), Inside Sales Representative (78), Talent Acquisition Specialist (78)

Question 5

What are the pros of working at TTEC according to real employee reviews?

Accepted Answer

"The pay is good and the stress level is low and I like my hours." ((in 627 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 421 reviews)); "Great Culture and Values." ((in 224 reviews)); "Work environment is good and friendly" ((in 162 reviews)); "My team was great and helped teach me many valuable lessons early in my career." ((in 157 reviews))

Question 6

What are the cons of working at TTEC according to real employee reviews?

Accepted Answer

"The management is poor and unorganized." ((in 536 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 494 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 438 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 157 reviews)); "I’ve encountered nasty and rude supervisors who usually would end up quitting only a few days later without any notice." ((in 101 reviews))

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