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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,441 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      5.0
      Aug 4, 2022

      The BEST place to work!

      Senior supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      TTEC is a company that genuinely cares about all of their employees. TTEC does everything possible to make sure that all employees are safe, healthy and have all tools necessary to complete their jobs. When we have temporary positions, we do everything possible to find a new placement once the current project has ended. Promoting from within is a huge part of our company. TTEC has values that we live by on a daily basis and it makes our working environment awesome. Working for TTEC has been one of the best career decisions that I have made.

      Cons

      I honestly cannot think of a con.

      avatar
      TTEC Response
      3y
      Thank you! It's great to hear when a team member enjoys the experience of their work location.
      1.0
      Aug 21, 2020

      Deceptive Hiring Practices, Avoid!

      Covid-19 contact tracer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to Work from Home

      Cons

      This company is extremely deceptive and I would recommend avoiding unless you wish to be treated like a pawn. They will advertise high pay rates and have you interview for positions you are interested in. After you accept a position, they will tell you that their needs have changed and require you take a position that is unrelated to what you interviewed for with a pay decrease of over 40%. This happened to me as well as 40 other people with the same start date.

      1.0
      May 6, 2020

      I wouldn't personally reccomend

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home, off on the weekend on the project I was on.

      Cons

      This is all my personal experience working at this company. My opinions and mine alone. VERY Low pay for what you do, terrible management, extremely high stress. They treat you like a number. Benefits were fine until they decide to ruin them for you. Honestly would not recommend this company. I spent almost two years here just to be let go due to a management mistake. Work here if you wish, but I would recommend looking for other places. I have never been treated so poorly before, especially by management, You are just a number to them. Horrible. Watch your pay CLOSELY. Never really seemed to be right.

      Viewing 34 - 36 of 11,441 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,240 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.