TTEC reviews

3.3

55% would recommend to a friend

(11,468 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
2.0
May 26, 2017

Not For Me

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

From doing the application, to getting an interview was pretty quick. The fact that they are work from home and are actually legit is a plus as well

Cons

The downside to this is during both of my welcome calls, it was unorganized. The training was unorganized. The training, or lack of training, was not enough to prepare you for the job. The last project I was on I would clock in and then was told for a week straight to log out cause the systems were down. My check was $55. What bill can I pay with that.

3.0
May 16, 2017

Decent Pay, Terrible Job

Recommend
CEO approval
Business Outlook

Pros

Good pay for entry level job, provided health insurance, flexible scheduling.

Cons

Few breaks, inbound customer service, customer is always right attitude but then penalized after call.

2.0
Apr 1, 2017

TeleTech@Home

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work from the comfort of your own home.

Cons

pay is low. scheduling isnt organized. training isnt organized. trainers need training. too many technical issues. communication issues.

Viewing 541 - 543 of 11,468 Reviews

Glassdoor has 13,272 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.