Is TTEC a good company to work for as a Home Agent?

Home Agent professionals working at TTEC have rated their employer with 4.3 out of 5 stars in 30 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Home Agent Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Home Agent interview questions at TTEC .

Does TTEC pay Home Agent employees well?

Home Agent professionals rate their compensation and benefits at TTEC with 3.6 out of 5 stars based on 30 anonymously submitted employee reviews. This is 14.9% better than the company average rating for salary and benefits. Find out more about Home Agent salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2408) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (122) , Customer Service (114) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (84) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 958 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 643 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 427 reviews)); "Great Culture and Values." ((in 218 reviews)); "Work environment is good and friendly" ((in 169 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 542 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 492 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 440 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "•Sometimes poor communication amongst colleagues." ((in 95 reviews))

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TTEC

TTEC Home Agent reviews

4.3

77% would recommend to a friend

(30 total reviews)

Kenneth D. Tuchman

98% approve of CEO

98% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.5

Career opportunities

4.3

Senior management

3.6

Culture & values

3.6

Compensation and benefits

3.4

Work/Life balance

@Home Agent employees have rated TTEC with 4.3 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most @Home Agent professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by @Home Agent professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

30 reviews

5.0

May 25, 2022

Salary

Home agent

Recommend

CEO approval

Business Outlook

Pros

Flexibility, Commute, Training Advancement and Job Security

Cons

No downsides to working for this company.

5.0

Sep 30, 2021

good

Work at home agent

Recommend

CEO approval

Business Outlook

Pros

good pay, training, work at home

Cons

Training could be longer and better

TTEC Response

We appreciate that you took the time to share your thoughts on how we can continue to create exceptional experiences for TTEC employees. Thank you!

5.0

Aug 31, 2021

Mom

Work at home agent

Recommend

CEO approval

Business Outlook

Pros

Able to answer the phone Able to work at home

Cons

Not able to go anywhere

TTEC Response

Thank you for sharing your experience with us.

Viewing 4 - 6 of 30 Reviews

Jobs at TTEC

Licensed Healthcare Insurance Agent – Remote USA

Licensed Healthcare Insurance Agent – Remote USA

Licensed Healthcare Insurance Agent – Remote USA

Licensed Healthcare Insurance Agent – Remote USA

Licensed Healthcare Insurance Agent – Remote USA

View all @Home Agent Jobs

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TTEC

TTEC Home Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Salary

good

Mom

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