Is TTEC a good company to work for as a Technical Support Trainer?

Technical Support Trainer professionals working at TTEC have rated their employer with 4.2 out of 5 stars in 91 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Technical Support Trainer Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Technical Support Trainer interview questions at TTEC .

Does TTEC pay Technical Support Trainer employees well?

Technical Support Trainer professionals rate their compensation and benefits at TTEC with 3.6 out of 5 stars based on 91 anonymously submitted employee reviews. This is 14.9% better than the company average rating for salary and benefits. Find out more about Technical Support Trainer salaries at TTEC.

How happy are Technical Support Trainer professionals working at TTEC?

83% of Technical Support Trainer employees at TTEC would recommend their employer to a friend. This rating has increased by 63% in the past 12 months. Technical Support Trainer professionals have also rated TTEC with a 3.9 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2407) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (121) , Customer Service (114) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (84) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"The pay is good and the stress level is low and I like my hours." ((in 627 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 421 reviews)); "Great Culture and Values." ((in 224 reviews)); "Work environment is good and friendly" ((in 162 reviews)); "My team was great and helped teach me many valuable lessons early in my career." ((in 157 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 536 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 494 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 438 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 157 reviews)); "I’ve encountered nasty and rude supervisors who usually would end up quitting only a few days later without any notice." ((in 101 reviews))

Skip to content Skip to footer

Notifications

TTEC

TTEC Technical Support Trainer reviews

4.2

83% would recommend to a friend

(91 total reviews)

Kenneth D. Tuchman

88% approve of CEO

83% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Career opportunities

4.1

Culture & values

3.9

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Technical Support/Trainer employees have rated TTEC with 4.2 out of 5 stars, based on 91 company reviews on Glassdoor. This indicates that most Technical Support/Trainer professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Technical Support/Trainer professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

91 reviews

5.0

Dec 3, 2025

Very Nice

Trainer

Recommend

CEO approval

Business Outlook

Pros

The company is very accommodating.

Cons

None at all because I can’t say anything.

TTEC Response

7mo

Thank you for sharing your experience and for being part of the team for over three years! We’re thrilled to hear you find the company accommodating and that your experience has been positive. Wishing you continued success and growth in your role.

5.0

Dec 3, 2025

TTEC is the best place to work!

Trainer

Recommend

CEO approval

Business Outlook

Pros

TTEC is very welcome and I am happy to work here.

Cons

Not applicable because I really love working here.

TTEC Response

7mo

Thank you for sharing your experience and for being part of the team for over three years! We’re so glad to hear you feel welcomed and enjoy working at TTEC. Wishing you continued success.

3.0

Jun 11, 2025

na

Trainer

Recommend

CEO approval

Business Outlook

Pros

all people ive met working at this company have been a gem

Cons

depending on a project you end up on of course it can be problematic when youre a vendor and are unable to apply all the changes you would really like to see

TTEC Response

Thank you for your feedback. We're happy to hear you had a great experience with the people you worked with. We understand the challenges that can come with project-based roles and appreciate your perspective as we continue to improve how we support our teams.

Viewing 4 - 6 of 91 Reviews

Jobs at TTEC

Team lead/Trainer Hybrid

Healthcare Customer Service Representative - Remote USA

Customer Service Representative – Remote in Virginia

Healthcare Customer Service Representative - Remote in California

TTEC reviews FAQs

TTEC reviews TTEC Technical Support/Trainer reviews

TTEC

TTEC Technical Support Trainer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Very Nice

TTEC is the best place to work!

na

Jobs at TTEC

TTEC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

TTEC reviews FAQs

Jobs at TTEC