TTEC reviews

3.3

55% would recommend to a friend

(11,471 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
3.0
May 2, 2025

General

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relatively OK benefits and reasonable pay

Cons

Heavy workload and poor management

2.0
May 1, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

Training opportunities are good, international teams.

Cons

They are firing teams while pretending everything is fine and claiming it’s the best place to work. But they fired entire teams, including people who had just joined the company. Some had even relocated to Kraków from other countries, only to be fired three weeks later. The company refused to help these people. There have been massive layoffs, but they conveniently forgot to mention any of this on their LinkedIn. Management is fake. They win awards, but offer no real support to the people they let go. There are discriminatory salary practices. If you’re Turkish or Polish, you’re paid the bare minimum. But if you’re German, you can earn over 10,000 PLN per month. They claim to support diversity and inclusion, but refuse to pay fairly. When people raise concerns, they’re told: “If you don’t like it, you can leave. This is a corporate company, people come and go.” Fake smiles, fake support, fake company. They hire over 100 Turkish workers while firing over 100 others, just to cut costs and replace them with cheaper labor.

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TTEC Response
1y
Thank you for sharing your experience. We understand your concerns and take your feedback seriously. We strive to create a supportive and inclusive environment, and we regret that your experience didn’t reflect this. If you would like to provide more details, please visit www.ttecwehearyou.com
3.0
May 1, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Nice people supporting people nice environment

Cons

No salary hike or appraisals every year

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TTEC Response
1y
Thanks for sharing your feedback! We're glad you enjoyed the supportive environment. We understand the importance of salary growth and appreciate your input as we continue to improve.
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Glassdoor has 13,275 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.