TTEC reviews

3.3

55% would recommend to a friend

(11,471 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Mar 20, 2015

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of incentive, great support from team leads, lots of shift schedules to choose from, lots of training and continued training. For the first time of doing customer service on the phone it was quite an experience.

Cons

Very clock oriented - meaning they always were looking for better quality work in less time.

4.0
Mar 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Very supportive and professional. The company had many channels of support. Flexible hours and you could get extra hours if wanted.

Cons

Tech issues interfered with the performance of duties.

4.0
Mar 16, 2015

Not bad, can't complain.. Great Job! I Recommended 100%

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Professionalism at its best. Well managed. Provide training to perform at the very best. Mutual respect from all employers. Good pay. Opportunity to grow within the company. Great work environment. Knowledge that can be applied to one's everyday life.

Cons

Pressure to perform good numbers. Multitasking 3 to 4 things at once. After training things can become stressful but with the help of fellow co workers one fits right in.

Viewing 10714 - 10716 of 11,471 Reviews

Glassdoor has 13,275 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.