TTEC reviews

3.3

55% would recommend to a friend

(11,468 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Mar 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Working from home is the ONLY positive.

Cons

Low pay. No raises. Lack of competent leadership. Lip-service in place of transparency and integrity. Hypocritical & questionable business practices to "save money". They will use you for all that you're worth while demanding that you prove yourself to the company, and once your usefulness has run its course, or if the upper management needs to fund another golf vacation or executive bonus, you are dropped like a bad habit without any notice, compassion, or respect.

1.0
Mar 5, 2015
Recommend
CEO approval
Business Outlook

Pros

A Steady paycheck and ability to work from home

Cons

Unprofessional management. At any time you could be on the receiving end of a temper tantrum from a company VP- full blown screaming and cursing. Also, unreasonable demands on your personal time including nights and weekends. It was not uncommon to get mundane phone calls during the night requesting information that was already documented somewhere. Mgmt is very focused on their "forecast" and the process is a nightmare. Hard to believe a technology company isnt using something more sophisticated than an excel spreadsheet with broken formulas and links to manage their revenue.

Viewing 10717 - 10719 of 11,468 Reviews

Glassdoor has 13,272 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.