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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,468 total reviews)
      avatar

      Kenneth D. Tuchman

      59% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      3.0
      Jan 28, 2015

      Customer service agent review

      Csr1
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company Great benefits Growth possibility Gives good training the training leads are good

      Cons

      Company me susceptible to move to another country for cheaper labor... Just saying the truth

      3.0
      Jan 28, 2015

      It's alright for supplemental income

      Inbound sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent amount of hours. Pay is okay, but could be better. Coworkers are generally pleasant.

      Cons

      User systems constantly crashing or having issues For some programs, pay is not adequate to scope of work Training is very minimal

      3.0
      Jan 26, 2015

      Here's the Deal...

      Revenue assurance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Having worked in TeleTech's corporate HQ, employees were generally not micromanaged. Salary was comfortable although a bit lower than industry average for my position. Full bene's/401k w a 3% match, accumulate paid time off every paycheck. Underground parking garage was nice on snowy days. Fast paced work environment and managers were always quick to give praise. Very decent corporate culture, which made going to work much better.

      Cons

      Stagnant salary... I can't count the number of great employees ttec lost while I was there because they could go get higher pay from the company down the street.. And in 2 years I didn't get a one raise, which is the same as losing money to inflation (That's ultimately why I left). Health insurance was not the best with a $1,300 deductible before it kicked in. Work life balance was not ideal- managers expect a lot from subordinates.

      Viewing 10747 - 10749 of 11,468 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,272 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.