TTEC reviews

3.3

55% would recommend to a friend

(11,468 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Jan 18, 2015

Manipulative Lars

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home; Chat (if it was just that).

Cons

This job was suppose to be a chat only position, but they want you to do voice too. They dont care about their employers. They tell so many lies no one can trust anything from management

4.0
Jan 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Very good training. The trainers are very patient and the technical team is on point when you have an issue. The Team Leads are awesome! Always immediate responses. Room for advancement if you can stick in there past the off season slowness.

Cons

The pay is low. Only time you get good hours are during the holiday season. Hours get cut/added all the time.

4.0
Jan 16, 2015
Recommend
CEO approval
Business Outlook

Pros

For a seasonal job, the pay is better than other WAH. Hired for chat/online. Supervisor is encouraging. I was offered a few positions but held out for this one specifically. They were ok with that. They don't threaten to fire you if you have to be out due to an emergency or appt like other WAH Csr jobs do.

Cons

Hmmm..having to be in phone 2 hours a day. It's also only seasonal, will get the hang of it about the time the project ends.Training was too fast.

Viewing 10762 - 10764 of 11,468 Reviews

Glassdoor has 13,272 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.