TTEC reviews

On-boarding was insufficient and did not properly prep me for the ins and outs of working with this company. The benefits are terrible. They offer two plans, neither of which make sense or are easy to navigate, and cost the employee an incredible amount of money. The communication within the company is lacking. From inter-departmental to corporation-wide, communication is not clear to anyone and action items for employees are never made clear. There is no company culture. Whether you work at corporate or remotely, there is not sense of community. No Christmas or year end get-togethers, no mention of birthdays, anniversaries or spontaneous team building. A complete lack of work/life balance. As employees we worked consistently over 50 hours a week, and were not compensated. It is expected. This is a terrible company for which to work.

flexibility, pay v.s. responsibilities, unrealistic expectations for workload, hour restrictions with work load that exceeds time frames, stress, adequate support, adequate technology