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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,441 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      5.0
      Mar 5, 2012

      It really is a fun place to work!

      Talent acquisition
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedules, great people to work for and with! Potential for upward movement and advancements. We have lots of positions available, Join our Team!

      Cons

      I would love to see Teletech as a whole become more active in the community. Our site is very active and would like to see a more inclusive corporate initiative.

      4.0
      Mar 5, 2012

      As in Everything It is what YOU make of it

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Vacation/Sick Pay Benefits Tuition Reimbursement PT Benefit Package Variety of Schedules Relaxed work environment The job can be stressful. You do have customers who call and and yell because they have issues with their accounts and you are the person that unfortunately got their phone call, but all and all the phone calls are what you make of them. Don't take it personally, take a breath and don't let them stress you. You do have metric to meet, but most of it is acheived by just coming to work and doing you job. If you want to make a decent wage and work 40 hours a week with Benefits for you and your entire family, then TeleTech is a great place. If you want a job just to come and get a few bucks and then decide you want to leave because you don't get the day off you requested because 30 other people also reqeusted it before you, or it gets denied because you called off 6 times over the last 3 months they TeleTech is not the place for you.

      Cons

      Incentives are performance based, so if you don't want to come in and perform, don't expect to get any of the incentives.

      Viewing 11323 - 11325 of 11,441 Reviews
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      Glassdoor has 13,240 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.