TTEC reviews

3.3

55% would recommend to a friend

(3,303 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

Reviews by job title

3K reviews

Reviews about "Compensation"

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3.0
Jul 15, 2025

So so

Recommend
CEO approval
Business Outlook

Pros

Work schedule: Flexible (depends on the department) Work set-up: WAH

Cons

Low salary -- current position has higher pay in other companies No internet allowance -- although we are required to go onsite once a month for a team lunch out, I think we should have an Internet allowance since we've been working from home since the pandemic. Workload -- due to bandwidth issues, sometimes you can no longer do work-life balance

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TTEC Response
12mo
Thank you for your feedback and for being with the team for over five years. We're glad the flexible schedule and work-from-home setup have been a positive part of your experience. We've also noted your points on compensation, internet support, and workload. Feedback like this is important as we continue to evaluate how we can better support our teams.
5.0
Jul 12, 2025
Recommend
CEO approval
Business Outlook

Pros

The building itself has a strategic location with lots of facilities and benefits. The culture is great and no toxic agents, TLs, OMs, which is probably why the employees stay longer in the company. You can see that there is growth in the company especially when you of course excel in your LOB, meaning showing up at work on time and at least meeting your stats. Low basic but they've got premiums to make reach higher salary than minimum wage and other contact centers salary. Great food choices at the pantry, if you work M-F, there are plenty of options to choose from. There is an atm in the floor where the company is located.

Cons

Their health insurance only can be used in clinics and if hospitals, there will be Co pays. As mentioned in the title, basic is quite low for call center agents who are tenured in the business

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TTEC Response
12mo
Thank you for sharing your experience. We're happy to know you appreciated the culture, support, and growth opportunities during your time with us. We’ve also noted your feedback on compensation and health coverage. It's great to hear that your time here was meaningful, and we appreciate the kind words.
3.0
Jul 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good comradery with other employees, Team leads really seem to care

Cons

Low pay, we get penalized for things that are beyond our control.

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TTEC Response
12mo
Thank you for your feedback and for your many years with the team. We're glad to hear you’ve had strong support from your peers and team leads. We've also noted your concerns around compensation and performance metrics. Input like this helps guide where we focus improvements.
Viewing 127 - 129 of 3,303 Reviews

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