TTEC reviews

3.3

55% would recommend to a friend

(11,454 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,454 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
3.0
May 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Good on the job support team and Team Leads Continuous training Many resources for solving customer problems 401k, Dental and Vision even for PT

Cons

Low wages hours reflect call volume with voluntary or mandatory time off faulty network systems

avatar
TTEC Response
10y
Thank you for your comments. We're sorry to hear that. Have you talked to your supervisor about this? Maybe ask for a more suitable account for you? We may have other available jobs that can fit your needs too at teletechjobs.com. Feel free to check it out anytime.
4.0
Apr 18, 2016

QA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people! Make lots of friends

Cons

Salary is too low for the work load. They have mostly seasonal positions

1.0
Apr 15, 2016
Recommend
CEO approval
Business Outlook

Pros

They have a cafeteria where they serve mediocre food.

Cons

Give your IT people enough staff to get work done. Spend some of your budget. Here's an idea? Reward people when they have completed a major project and the client was thrilled. If you want to work 55 hours a week and have no work/life balance this is the place for you.

Viewing 157 - 159 of 11,454 Reviews

Glassdoor has 13,255 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.