TTEC reviews

3.3

55% would recommend to a friend

(3,303 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

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3K reviews

Reviews about "Compensation"

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4.0
Apr 22, 2025
Recommend
CEO approval
Business Outlook

Pros

competitive salary for a beginner in the BPO world

Cons

The metrics is quite challenging and you will constantly be reassign to different campaign

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TTEC Response
1y
Thank you for being part of the TTEC team for over six years! We're glad to hear you found the compensation competitive starting out. We appreciate your advice on supporting career growth. Helping our team members grow within the organization is a priority, and your feedback is a valuable reminder of that.
4.0
Apr 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Perma WFH Easy Account No salary dispute

Cons

Sudden RTO Managers love power tripping

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TTEC Response
1y
Thanks for sharing your feedback. We’re glad you appreciated the permanent work-from-home setup, manageable workload, and smooth payroll experience. Your time at TTEC is valued.
4.0
Apr 17, 2025

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Pros: great benefits; promotes equity and inclusion of all people; strong focus on legal practices and professionalism; fair and equal treatment to all employees regardless of professional status; great values - "act as one" not only do we work on the same team, but we are also all on the same page, "seek first to understand" for both the priorities of our customers, but also for each other; "do the right thing" is the guiding directive of everything we do.

Cons

Cons: spam - your work email gets full of stuff that you really don't need, such as optional meeting invites to celebrate xyz (which you don't get paid for btw), introductions to new softwear not applicable to your role, endless IT ticket updates (3 emails per update), etc. Pay - don't expect any raises unless you get promoted, and then don't expect any raises after. TTEC seems to have a lot of great ideas that they push through without actually completing it before or after promoting it. It's like, they put forth a lot of effort for starting xyz, then half way through get tired of fleshing it out and call it good enough and promote the idea. Examples would take up too much room.

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TTEC Response
1y
Thank you for your thoughtful review and for being a part of TTEC for over four years. We’re glad you connected with our values and focus on equity, inclusion, and professionalism. Your feedback is appreciated as we continue to grow and improve.
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