TTEC reviews

3.3

55% would recommend to a friend

(3,304 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

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3K reviews

Reviews about "Compensation"

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4.0
Apr 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent training, decent pay for answering phones. Typical customer service with a little extra to do.

Cons

Not enough help for stuff that wasn't in training help was an overloaded chat room. The customers calling in were awful, screaming and cussing, old and tired of explaining themselves. And a lot of racist people who asked everyone if they were from America even if you didn't have an accent of any kind.

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TTEC Response
1y
Thank you for sharing your experience. We're glad you found the training and pay satisfactory. Your feedback on support and customer interactions is valuable as we work to improve our support systems and overall work environment.
1.0
Apr 3, 2025

Bias TL

Recommend
CEO approval
Business Outlook

Pros

- WFH - HMO - Work Life balance

Cons

- Bias TL - Entitled team mates - Low salary

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TTEC Response
1y
Thank you for your feedback! We're glad you appreciate the work-from-home option, HMO benefits, and work-life balance. Your input on team dynamics and salary is valuable as we strive to create a better work environment for everyone.
2.0
Apr 3, 2025

Reddit is Right!

Recommend
CEO approval
Business Outlook

Pros

I liked my USA team

Cons

Ridiculous high metrics that make it practically impossible to meet for bonuses

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TTEC Response
1y
Thank you for your feedback! We're glad to hear you enjoyed working with your USA team. Your input on the metrics is valuable as we strive to improve our processes and ensure a fair work environment.
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