TTEC reviews

3.3

55% would recommend to a friend

(11,457 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,457 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Jun 23, 2020
Recommend
CEO approval
Business Outlook

Pros

No commute, great pay for my area, excellent support staff

Cons

Unable to build relationships with coworkers due to working from home

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TTEC Response
6y
We're pleased to be able to offer remote work opportunities at TTEC, and we're glad you are enjoying your role! Remote work can make you feel disconnected, but we do our best to connect with all our employees and live by our mantra - "When everything is connected, how we connect is everything."
4.0
Jun 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Compensation competitive with my pay as a retail store manager. Light work load. Opportunity to transition to different projects within the company.

Cons

Training did not go so well. I got the impression that my trainer did not have the most up to date materials. Things apparently change daily and many of the team chats are supportive but spend a lot of their time trying to figure out the most current practices, with new and old information getting jumbled together.

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TTEC Response
6y
We welcome your assessment of our processes. Thank you for taking the time to let us know how we can be better.
5.0
Jun 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Love it because I get to work from home

Cons

Lack of training but great support

avatar
TTEC Response
6y
We're pleased to be able to offer remote work opportunities at TTEC, and we're glad you are enjoying your role with the best commute possible!
Viewing 193 - 195 of 11,457 Reviews

Glassdoor has 13,259 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.