Is TTEC a good company to work for as a Technical Service Representative?

Technical Service Representative professionals working at TTEC have rated their employer with 2.3 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Technical Service Representative Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Technical Service Representative interview questions at TTEC .

Does TTEC pay Technical Service Representative employees well?

Technical Service Representative professionals rate their compensation and benefits at TTEC with 3.9 out of 5 stars based on 19 anonymously submitted employee reviews. This is 22.9% better than the company average rating for salary and benefits. Find out more about Technical Service Representative salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2408) , Customer Service Representative (CSR) (818) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (122) , Customer Service (114) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (87) , Customer Service Representative (CSR) II (84) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"The pay is good and the stress level is low and I like my hours." ((in 649 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 432 reviews)); "Culture is good and salalry also" ((in 222 reviews)); "Work environment is good and friendly" ((in 175 reviews)); "My team was great and helped teach me many valuable lessons early in my career." ((in 161 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 525 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 499 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 436 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "•Sometimes poor communication amongst colleagues." ((in 94 reviews))

Skip to content Skip to footer

Notifications

TTEC

TTEC Technical Service Representative reviews

2.3

85% would recommend to a friend

(19 total reviews)

Kenneth D. Tuchman

52% approve of CEO

58% positive business outlook

Ratings by category

3.9

Senior management

3.9

Compensation and benefits

3.2

Diversity & inclusion

2.3

Culture & values

2.2

Career opportunities

1.5

Work/Life balance

Technical Service Representative employees have rated TTEC with 2.3 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Technical Service Representative professionals have an average working experience there. TTEC is rated 40% below average by Technical Service Representative professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19 reviews

4.0

Dec 28, 2020

Good environment

Technical service representative

Recommend

CEO approval

Business Outlook

Pros

Teletech has developed a good workings environment and cristal clear working guidelines

Cons

Sometimes they are too strict setting time for bathroom breaks

5.0

Jun 5, 2018

Wonderful Place to Work

Technical account manager

Recommend

CEO approval

Business Outlook

Pros

ttec is a family. We work together and support each other's career goals and talents.

Cons

I have not experienced anything to add here. I love working here.

5.0

Oct 31, 2017

Teletech - A Powerful Company

Technical account manager

Recommend

CEO approval

Business Outlook

Pros

Excellent Environment, Great Company, Dedicated Coworkers. Great place to work, a human Touch.

Cons

Overloaded with work, Salary could be better for a such a great company

Viewing 16 - 18 of 19 Reviews

Jobs at TTEC

Customer Service Representative – Financial Services

TTEC reviews FAQs

TTEC reviews TTEC Technical Service Representative reviews

TTEC

TTEC Technical Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good environment

Wonderful Place to Work

Teletech - A Powerful Company

Jobs at TTEC

TTEC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

TTEC reviews FAQs

Jobs at TTEC