Talkiatry reviews

3.2

47% would recommend to a friend

(184 total reviews)
avatar

Robert Krayn and Georgia Gaveras, DO

53% approve of CEO

48% positive business outlook

Talkiatry has an employee rating of 3.2 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Talkiatry employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

184 reviews
2.0
Nov 2, 2022

Not what I signed up for

Recommend
CEO approval
Business Outlook

Pros

Fully remote work, supportive colleagues

Cons

They are expanding way too fast, such that current physicians are not able to fill up their caseload in the timeframe that was projected during recruitment, due to too many doctors and too few patients. They provide a guaranteed monthly bonus for 6 months while you ramp up, but even this does not feel like it will be sufficient, especially if you do not treat certain conditions like ADHD (which is the vast majority of the current patient base). Base salary is far below market value and should be increased if this many physicians are struggling to make the projected numbers for incentive compensation. There are efforts to get more patients, but support staff are stretched so thin that these patients are no longer being adequately screened and thus are often needing to be referred out because they are not appropriate for a telehealth level of care. There also does not seem to be a good plan for patients on controlled substances once the public health emergency ends and the Ryan Haight Act is reinstated. Benefits are being changed bit by bit (parental leave, insurance premiums not all being 100% covered, how PTO is used) which I imagine is also a consequence of the massive hiring and expansion efforts. Transparency is another big problem, even though it is one of their core values. This company could be so great and has so much potential, but leadership needs to think long and hard about its priorities if it wants to retain its great physicians, who are the foundation of this company.

avatar
Talkiatry Response
3y
Thank you for taking the time to share your experience. Feedback like yours helps to guide our path forward. We've launched new tools that allow for enhanced visibility into incentive compensation, along with a number of other system updates that will allow for more transparency across the board. Please know we appreciate your suggestions and are committed to making Talkiatry a great place to work for the psychiatrists who make our mission possible.
2.0
Nov 2, 2022

Not as advertised

Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home; wonderful colleagues

Cons

They continue to hire more providers while the providers they have are unable to fill their schedules at the pace they were led to believe would be possible. Many current providers worry they will not fill their schedules in time and the guaranteed incentive pay will run out. They have put a pause on their efforts to get providers licenses in other states (which they advertise as a perk they offer). They have also begun to peel back many other benefits they advertised (eg, changes to maternal leave and health insurance plans). Overall, providers feel pressured to broaden their preferences in order to get more patients, at the expense of building the types of practices they thought they would have the freedom to build. And all with lower than advertised pay (owing to the much slower ramp-up than advertised).

avatar
Talkiatry Response
3y
Thank you so much for your feedback. Being able to offer a flexible work environment that fosters collegial relationship is something we pride ourselves on. We hear your concerns and are making adjustments that will improve the support our psychiatrists receive (including full support with licensure). Your Chief can connect you with additional resources, too. Again, thank you for taking the time to share your experience and thank you for the amazing work you do helping patients get the care they deserve.
4.0
Nov 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexibility of working remotely (main reason I took this job) Great coworkers and clinical leaders.

Cons

Growing too fast to support the staff they have. Ramp up is not what was promised. Support staff seemed stressed and overworked. Not following through on promises made when hiring. Was promised to be licensed in other states, now will not help with that and instead hiring new providers and getting them licensed in multiple states. The comprehensive screening process that was promised is gone in lieu of automated scheduling processes, which has led to numerous inappropriate patients being scheduled.

avatar
Talkiatry Response
3y
We really appreciate your candor. We're happy you enjoyed your time with coworkers and clinical leaders. We also take your suggestions for improvement seriously. We're rolling out some new processes and tools to step up our clinical support and are continuing to think of new ways to make sure our physicians have everything they need to be successful. Thank you for the feedback and your patience.
Viewing 163 - 165 of 184 Reviews

Glassdoor has 185 Talkiatry reviews submitted anonymously by Talkiatry employees. Read employee reviews and ratings on Glassdoor to decide if Talkiatry is right for you.