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      Talus Pay

      Engaged Employer

      Talus Pay reviews

      3.3

      58% would recommend to a friend

      (143 total reviews)

      Kim Fitzsimmons

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.4

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Senior management

      Talus Pay has an employee rating of 3.3 out of 5 stars, based on 143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Talus Pay employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      143 reviews
      1.0
      Jan 1, 2023

      Don’t apply it’s not worth it

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros to working here.

      Cons

      Poor management, pay is crap, they reward good, hard working employees with more work by picking up the slack of lazy employees that don’t know their knee from their elbow. Upper management pretends they don’t know that lower level departments like customer service are struggling because their managers are always too busy to help them. There is never a manager available when you need them. The raises they give are a slap to the face.

      avatar
      Talus Pay Response
      3y
      Thank you for your feedback! Growth is hard and from the looks of it, you grew with us for several years. Hopefully, when you have a moment to reflect on what you experienced, learned and accomplished, you will continue to grow in your knowledge and skills. We have been through unprecedented times for sure with even more uncertainty ahead! Upper management recognized the need of supporting the front-line customer service which is why additional resources (Leads) were posted and hired. Training takes time and transitions can feel slow, but they are actively in process. There is also work in process to add training curriculum to improve employee performance as well as management's performance. From your comment about merit raises, it sounds like we have opportunities for improvement both on the delivery side and recipient side. Thank you again for taking the time to share your insights. If there is anything additional that we can assist with, please reach out to the HR Team directly. We wish you all the best in your future endeavors.
      2.0
      Dec 25, 2022

      Could use work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility when it comes to working-from-home possibilities, but they are aiming for a hybrid model

      Cons

      Closed-minded to opinions, management could learn to receive feedback. Very low training possibilities or interaction with other departments. The company is solely focused on sales reps and not so much on their core employees, meaning more incentives for sales but low bonuses or raises for the rest of the employees.

      avatar
      Talus Pay Response
      3y
      Thank you for your feedback! The hybrid model that we rolled out during the monthly Townhall was "purpose" focused. We want all of our employees to be focused on meaningful work and not just checking a box for a geographical attendance requirement. It appears that your experience with management was less than positive. We appreciate you sharing and will continue to elevate communication strategies that encourage our team members to follow up with their supervisors leveraging our Open-Door policy. In the event that the issue may appear to have fallen through, all team members are welcome to escalate up to other leadership within the Company. In 2022, core support teams moved from an annual bonus structure to a monthly incentive structure following a comp analysis. We believe that our team members are compensated at a competitive rate in addition to providing a comprehensive benefit plan. Sales drive the growth of a company and support sustains those customers for life. You cannot have one without the other. We encourage all of our employees to apply for opportunities with the company to grow your career. If there is anything that we can assist you with, please reach out to the HR Team for more information. Otherwise, we wish you a Happy and Prosperous New Year!
      1.0
      Oct 12, 2022

      Wouldn't do it

      Outside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      make your own schedule B2B

      Cons

      Felt like a scam when selling to customers No customer support after the sale Bill is more than projected to customer

      avatar
      Talus Pay Response
      3y
      Thank you for your feedback! Talus Pay strives to build a foundation of transparency through the training and to our clients. Taking the time to understand the client needs and how they want to use the solution tools is imperative for a mutually beneficial outcome. For example, if the client keys in their transactions vs. swiping the card at a point of sale, it will change the rates by the card brands to the client. That's why we promote "solution selling" to fully understand the clients needs, their business and their day-to-day so that we can customize their solution to best align to those needs. In the event that you are still with the company, we invite you to continue to engage with your sales leadership and training to expand your knowledge so that you can educate your clients while offering a tailored solution for their business.
      Viewing 46 - 48 of 143 Reviews
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      ReviewsTalus Pay reviews

      Glassdoor has 153 Talus Pay reviews submitted anonymously by Talus Pay employees. Read employee reviews and ratings on Glassdoor to decide if Talus Pay is right for you.