Target reviews

3.5

57% would recommend to a friend

(9,801 total reviews)
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Michael Fiddelke

46% approve of CEO

40% positive business outlook

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10K reviews

Reviews about "Culture"

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3.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits. They give you good training. If it's well-staffed, the work should be easy.

Cons

Never well-staffed; you will be running your behind off to pick up the work of three people. Clear communication from management is rare because they are always overworked, which in return makes them overwork you. Corporate is constantly implementing changes that just give you more work to pick up for the same pay and on the same staffing.

4.0
Nov 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Working as a customer service representative at Target has several advantages. Employees gain valuable communication and problem-solving skills by interacting with a variety of customers daily. The role also strengthens teamwork and time management abilities in a fast-paced retail environment. Additionally, this position provides strong foundational experience that can be useful for future career growth in customer relations or management.

Cons

However, there are also challenges. Customer service representatives often deal with difficult or upset customers, which can be stressful. The job also requires standing for long periods and working through busy rush hours, especially during holidays or sales events. These factors can make the position physically and mentally demanding at times.

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