Is TaskUs a good company to work for as a CSA - Customer Service Associate?

CSA - Customer Service Associate professionals working at TaskUs have rated their employer with 4.4 out of 5 stars in 26 Glassdoor reviews. This is a higher than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open CSA - Customer Service Associate Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked CSA - Customer Service Associate interview questions at TaskUs .

Does TaskUs pay CSA - Customer Service Associate employees well?

CSA - Customer Service Associate professionals rate their compensation and benefits at TaskUs with 4.3 out of 5 stars based on 26 anonymously submitted employee reviews. This is 12.3% better than the company average rating for salary and benefits. Find out more about CSA - Customer Service Associate salaries at TaskUs.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (794) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"Great culture and very inclusive" ((in 1194 reviews)); "the benefits were good and the company hists a lot of events that are really fun." ((in 1101 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 867 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 465 reviews)); "Great working environment and an employee first company" ((in 457 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 916 reviews)); "Low Compensation: Many employees find the salary to be low compared to the industry standard or workload." ((in 93 reviews)); "As mentioned above, Low pay and Bad managers" ((in 69 reviews)); "You will see blatant favoritism" ((in 61 reviews)); "Awful upper management, politics, overworked" ((in 58 reviews))

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TaskUs

TaskUs CSA - Customer Service Associate reviews

4.4

95% would recommend to a friend

(26 total reviews)

Bryce Maddock

92% approve of CEO

83% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.3

Work/Life balance

4.3

Compensation and benefits

4.2

Senior management

4.1

Career opportunities

CSA Customer Service Associate employees have rated TaskUs with 4.4 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most CSA Customer Service Associate professionals have an excellent working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by CSA Customer Service Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

26 reviews

5.0

May 12, 2023

Great Training Experience

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good work atmosphere/ Great Culture

Cons

Nothing everything is great here.

5.0

Jan 23, 2023

Good

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Atmosphere of tasks is good

Cons

Company would provide full time WFH to there employees If possible

2.0

Dec 11, 2022

Pay

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

None. I cannot think of pros for working with this company

Cons

Very low pay. Transferred from different LOBs but with the same pay

TaskUs Response

Hello, Thanks for your feedback! We'd like to hear more details so we know how we can help address this with you. If you are willing, please send Us an email at PeopleDirectors@taskus.com.

Viewing 10 - 12 of 26 Reviews

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TaskUs

TaskUs CSA - Customer Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Training Experience

Good

Pay

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