TaskUs reviews

4.0

80% would recommend to a friend

(1,432 total reviews)
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Bryce Maddock

89% approve of CEO

74% positive business outlook

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1K reviews

Reviews about "Work Life Balance"

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2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good communication with the TLs and teammates. Achievable targets. Work from home (until now).

Cons

Intransparent HR managed from overseas: They make a lot of crucial decisions for the teammates through their anonymity. Not even the TLs are aware of these decisions. Lots of mistakes by Payroll: When you urge them to be more careful and warn them about taking legal action, they just withdraw your right to work overtime. Moreover, there is excessive gatekeeping on their internal platform when a worker needs to raise an issue; it is troublesome to upload the required documents because they are sent to personal emails, and access to personal email through the work PC is forbidden. Pressure to make remote workers hand over their resignation: This happens after a project starts being transferred to the office. They tell many workers their contracts will be terminated in the near future, just not when. When I asked for a specific timeframe, HR wrote an anonymous email telling me that I could initiate the termination process myself. Gradual dismantling: They gradually dismantled all the aspects that made it a good project to work for: the team meetings, and the flexibility to work any 8 hours during the day or afternoon when we had chores to do.

4.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good, I was on WFH setup as a Customer Support. They provided the equipment. The only issue is with their Account. Some account especially for US clients are very quieng.

Cons

Queuing for US Accounts. When your force to transition to a different account, they won't even give you a 1 full day of training.

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