Is TaskUs a good company to work for?

TaskUs has an overall rating of 4.0 out of 5, based on over 19,396 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 80% of employees would recommend working at TaskUs to a friend and 74% have a positive outlook for the business. The best reviews about TaskUs have been left by employees working as Customer Service Associate , Team Mate and Teammates .

Does TaskUs pay their employees well?

According to anonymously submitted Glassdoor reviews, TaskUs employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at TaskUs. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TaskUs?

80% of TaskUs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TaskUs 4.0 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1208) , Customer Service Teammate (862) , Teammates (795) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (131) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1096 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 886 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 465 reviews)); "Great working environment and an employee first company" ((in 458 reviews)); "Permanent Work from Home is the best" ((in 388 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 912 reviews)); "Some toxic managers." ((in 73 reviews)); "No job security and only night shifts" ((in 62 reviews)); "You will see blatant favoritism" ((in 60 reviews)); "Awful upper management, politics, overworked" ((in 55 reviews))

What are employees saying about TaskUs layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TaskUs layoffs and their outlook for job security at TaskUs in 2026.

What are the top reviewed TaskUs locations?

San Antonio , New Braunfels , Harlingen , Atlanta , Brownsville , Santa Monica , Austin , Dallas , Chandler , Phoenix , Edinburg , Novi , McAllen , San Francisco , Texas City , Detroit , Los Angeles , New York , Windcrest , Las Piñas , Weslaco , Indore , San Diego , The Phillipines , San Marcos , San Benito , Pharr , Greece , Charlotte , Houston

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TaskUs

TaskUs reviews

4.0

80% would recommend to a friend

(3,035 total reviews)

Bryce Maddock

89% approve of CEO

74% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.0

Work/Life balance

4.0

Career opportunities

3.8

Senior management

3.8

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

Reviews about "Culture"

Return to all reviews

4.0

Dec 9, 2021

Ridiculously Good Experience

Subject matter expert (sme)

Recommend

CEO approval

Business Outlook

Pros

- Helps you develop your own sense of leadership. - Different departmental exposure that will benefit your career growth. - Mentorship from other leaders. - Fun work culture.

Cons

- Shortage of manpower occurs in a specific account and sometimes it can't be easily resolved. - Inevitable business demands from clients that requires immediate resolution. - Minimal additional salary for the promotion.

5.0

Dec 9, 2021

Work Life Balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture Culture Culture Culture Culture

Cons

Have really nothing to say

5.0

Dec 6, 2021

Amazing company

Team leader

Recommend

CEO approval

Business Outlook

Pros

Great Pay for Entry Level, Great facilities, Multiple campaigns, Diversity, Inclusive environment.

Cons

Medical Insurance is crappy and expensive, Pay for Mid-level is extremely low, Managers are always overwhelmed and have poor communication, and lack transparency. Expect 0 development. If you want to grow, you better become friends with the manager and still don't expect to be Developed

Viewing 1675 - 1677 of 3,035 Reviews

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Jobs at TaskUs

Financial Customer Service Representative

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Autonomous Vehicle Roadside Assistance Agent

Autonomous Vehicle - Emergency Response Specialist (Overnight Shift)

Sales/Customer Service Representative

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TaskUs

TaskUs reviews

Ratings by category

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Reviews about "Culture"

Ridiculously Good Experience

Work Life Balance

Amazing company

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