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      TeamHealth

      Engaged Employer

      TeamHealth reviews

      3.7

      71% would recommend to a friend

      (1,265 total reviews)
      avatar

      Leif Murphy

      88% approve of CEO

      74% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Work/Life balance

      3.7

      Culture & values

      3.7

      Senior management

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      TeamHealth has an employee rating of 3.7 out of 5 stars, based on 1,265 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeamHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Jun 16, 2016

      Call Center. Very Misleading

      Patient coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, friendly and welcoming staff, opportunities for advancement

      Cons

      They claim the position is full time, but you are not scheduled full 40 hours. Call center is freezing. Initially tell you 3-11 PM, but schedule you different. If you can’t work past 11 PM, they schedule you for less hours. In order to get a full 40 hours, you have to use your accrued PTO time. $800 health risk premium for those who do not meet 5 wellness goals. PTO time does does not roll over. After a year, it goes to long term sick time. Callers are rude, abrasive, and abusive toward Patient Coordinators. Training is only 1 week and is inadequate. It does not cover what is required to be done in the call center. There is no telling what your paycheck will be. Call center software is very slow, and instant messaging system routinely goes out.

      avatar
      TeamHealth Response
      9y
      Thank you for the feedback and review. We are sorry to hear your personal experience at the TeamHealth Medical Call Center has not yet been as positive as we hope for you. We work very hard to provide our employees with a transparent, collaborative working environment where employees are valued and empowered to succeed. We’re glad to see you recognize the many opportunities for advancement that exist at TeamHealth, and hope that you will continue to invest your time and abilities in achieving your career goals with us. In an industry that operates around the clock, serving patients or caregivers in difficult situations, the ability to be flexible and work in high pressure situations is a precious commodity, and takes a special type of employee. This is likely a large part of the reason we chose to hire you. Thanks again for your feedback - it will help us continue to make the TeamHealth Medical Call Center a great place to work.
      1.0
      Nov 18, 2018

      Hospitalist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a sign on bonus. Support staff is helpful.

      Cons

      Work load is unacceptable. Physicians expected to see 20-25 patients (with nurse practitioner seeing 5 patients). During interview, it was expressed that physicians would see 18-20 patients "but there will be Nurse Practitioner support." What would have been more accurate is "you'll be expected to see 18-20 patients in addition to 5 with an NP." It makes what could be a great job into a very bitter experience. Since I have started working, in the past 2 months there have only been a handful of days with <20 patients. Also, very little support with admits. Physician expected to admit during a 12 hour period that frequently receives 20-24 consults during that time. It is supposed to be "manageable" because NPs are there to help. The problem is you still have to see all those patients and be involved in developing a plan. Because of this, you have MDs frequently staying many hours beyond their shift. Also, this MD is expected to staff with an NP all the patients that were admitted by an NP during the 3 hours before the MD's true admitting shift. So really, the responsibility is essentially that of a 15 hour shift without the compensation. The last 3 hours of the shift are overlapped with the night person, but this has not softened the blow. Despite expressing that we feel understaffed, the company/management has made it clear that their "productivity goals" will not budge. To me, this essentially means that profits are more important that physician and patient well-being.

      2.0
      Jul 18, 2018

      Culture has totally changed under the new leadership and the change is not for the better.

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly not many any more.

      Cons

      New leadership doesn’t appreciate the Administrative Staff, doesn’t understand the need for effective communication or frankly any communication.

      avatar
      TeamHealth Response
      7y
      Thank you for sharing your feedback and we apologize for your frustrations. Our leadership team is committed to enhancing and improving our communication with administrative staff and all our employees across the organization. One example of that is the development and launch in 2018 of our TH Zenith app which is growing in functionality and adoption rates quite rapidly. We will continue to look for ways to improve in how we communicate and we certainly wish you the best with your career moving forward.
      Viewing 19 - 21 of 1,265 Reviews
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