Teavana reviews

3.4

57% would recommend to a friend

(1,051 total reviews)
avatar

Andrew T. Mack

48% approve of CEO

33% positive business outlook

Teavana has an employee rating of 3.4 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Teavana employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Aug 2, 2011

Unfortunate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free tea to drink while you work Lots of communication between other stores At times feels like a family

Cons

Sales come before everything. There is no integrity left at teavana. The sales process continues to change and contradict what employees had learned about the product previously. Area managers are not mature enough to handle multiple stores. Micro managing is a favorite of teavana. There are managers who still work for teavana that are an HR disaster, however they continue to make lots of money for the company, so they are not let go. Managers manipulate employees and lie to them.

2.0
Jul 14, 2011
Recommend
CEO approval
Business Outlook

Pros

The Teavana brand itself is a great brand to work with - it truly resonates with consumers

Cons

-Poor senior leadership (under qualified) -100% Sales Driven (at all costs - including sacrificing employees' needs and the brand's integrity) -Unreasonable expectations - things like "double our growth this year" are commonplace sayings

4.0
Jul 7, 2011

Love sales? This is the place for you.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Teavana can be an amazing place to work for, if you are willing to accept their policies and sales techniques. Great benefits, amazing growth opportunities, and decent pay.

Cons

This is not a typical retail shop. Sales are your focus, not cashiering or letting customers wander around the store. If you are uncomfortable with difficult customers and a rigid sales process, this is not the place for you

Viewing 1030 - 1032 of 1,051 Reviews

Glassdoor has 1,062 Teavana reviews submitted anonymously by Teavana employees. Read employee reviews and ratings on Glassdoor to decide if Teavana is right for you.