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Teavana

Part of Starbucks

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Teavana reviews

3.4

57% would recommend to a friend

(1,051 total reviews)
avatar

Andrew T. Mack

48% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

Teavana has an employee rating of 3.4 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Teavana employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

1K reviews
5.0
Jun 24, 2011

It's Not for Everyone.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great discounts -Fantastic career path through internal promotion -Extensive, extensive training -Good health benefits -Performance based compensation (Great, as long as you're good at what you do.) -Great corporate support structure -Very good communication from the corporate level to the store level

Cons

-Aggressive sales environment that isn't a suit to everyone's personality -Growing pains as it shifts from small company to big company mentality -Inconsistency in policy (It's getting better. Again, growing pains. Trying out new things and tossing what doesn't work) -Inconsistency in store and area management.

5.0
May 31, 2011

Challenging at first, but gets good fast!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Know that this job is not for everyone. It's not your typical "cashier" retail job -- you need to be an actual, active salesperson, selling product and tea to people all the time. If you're personable and willing to put in the effort, keep reading! Great coworkers 40% discount Great starting salary (for retail) Solid benefits (including a sales bonus) Free tea during your shift! Flexible hours Huge opportunity to advance within the company. Management here is respectful and more than competent, so our environment atmosphere is really nice. However I understand that managers at other locations get really stressed, and that really impacts the salespeople under them. Ask the team members in the store to get a feel when you apply.

Cons

The beginning kind of sucks, I'm not gonna lie. I went through a week of intensive training to get all the product knowledge in and after that, they only gave me 10 hours the first week. However, I bumped up to 23 hours in less than a month so if you do well on sales, you get more hours quick. Corporate is really intense Really pushy sales process is involved (A lot of people are scared off by it, but granted when it works, boy does it work) Everything is based on your sales numbers: hours, bonuses, counter time Trying to meet your goals gets stressful, but management tries to target your problem areas and help you improve every week

1.0
Apr 20, 2011

Awful Management, worse than high school clique staff

Teaologist (sales associate)
Recommend
CEO approval
Business Outlook

Pros

The discount on merchandise, knowledge I acquired of tea, great training program

Cons

I do not think the national management was this bad, but I have never had a worse manager. Gossiped about all employees, practiced no discretion whatsoever, BAD work environment.

Viewing 1033 - 1035 of 1,051 Reviews
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Glassdoor has 1,062 Teavana reviews submitted anonymously by Teavana employees. Read employee reviews and ratings on Glassdoor to decide if Teavana is right for you.