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TechSoup

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TechSoup reviews

3.0

31% would recommend to a friend

(140 total reviews)

Rebecca Masisak

25% approve of CEO

32% positive business outlook

Ratings by category

4.1

Work/Life balance

3.3

Diversity & inclusion

3.0

Culture & values

2.3

Career opportunities

2.2

Senior management

2.2

Compensation and benefits

TechSoup has an employee rating of 3.0 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TechSoup employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

140 reviews
5.0
Nov 30, 2018

Great work environment to do good stuff

Customer service training specialist
Recommend
CEO approval
Business Outlook

Pros

The offices of TechSoup are casual and fun. As folks work here that are drawn to doing good work, there are a lot of cool folks here. The office is dog friendly. All of my supervisors have been clear communicators. There is a culture of mentoring, and promoting is frequently done within.

Cons

I think the cons generally apply to most nonprofits: pay is lower than in the corporate world, and getting funding approved for projects can be a challenge.

3.0
Aug 29, 2018

Great Work, Culture lacking

Contractor
Recommend
CEO approval
Business Outlook

Pros

- Most everyone (including senior management) is happy to meet up for coffee, especially for newbies. There's a supportive networking culture in that way. - Near At&T Park, hip surrounding, dog friendly office, open desk layout - Free cereal - People are generally really friendly and down to hangout after work too! -Lunch and learns from different teams

Cons

- Work happiness really depends on what team you're on - There's a lot of mistrust between and sometimes even within teams. Going through constant reorgs, and favoritism from CEO for management positions to people who are not really qualified for the job - Executive teams sometimes really slow or unresponsive to issues like sexual harrassment or hostile work environments - Our branding is supposed to be bright blue and orange, but the office itself is grey and bleak

2.0
Aug 16, 2018

If being fulfilled by their mission paid my rent I'd be set

Account management specialist
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my co-workers.

Cons

You get stick in the Client Services ghetto really easily and if you have any ambition to get out they will let you know that you are just there to answer phones and are replaceable. Also after I was working there for 2 years I found out a new hire was being paid significantly more than I and other employees were currently being paid. This new hire did not have more experience or qualifications than I did, but when I was hired my starting salary was 'non-negotiable'

avatar
TechSoup Response
7y
Thank you for sharing your perspectives. The Client Services Department at TechSoup boasts a significant rate of promotions. In every department at TS there is at least one employee that began their career in Client Services or as a temp. In fact, we are proud to share that most recently an entirely new department was created from our Client Services staff! Earnings, salary and hourly rates are determined by utilizing an internal/external equity model, and when discrepancies are identified we have a process for aligning those differences. We are committed to continuous improvement and appreciate all feedback. Thanks again for your comments.
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Glassdoor has 169 TechSoup reviews submitted anonymously by TechSoup employees. Read employee reviews and ratings on Glassdoor to decide if TechSoup is right for you.