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TechSoup

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TechSoup reviews

3.0

31% would recommend to a friend

(140 total reviews)

Rebecca Masisak

25% approve of CEO

32% positive business outlook

Ratings by category

4.1

Work/Life balance

3.3

Diversity & inclusion

3.0

Culture & values

2.3

Career opportunities

2.2

Senior management

2.2

Compensation and benefits

TechSoup has an employee rating of 3.0 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TechSoup employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

140 reviews
5.0
Jun 15, 2018

One of the Best Professional Experiences I've Ever Had

Marketing
Recommend
CEO approval
Business Outlook

Pros

I started at TechSoup as a contractor and eventually converted to a full-time employee. I have been working for about 18 years and I can honestly say this is one of the best professional experiences I've ever had. The staff here truly cares about the work they are doing and using technology to make an impact. No vapid platitudes about "changing the world" -- just real dedication and action. There is ongoing dialogue about how to empower nonprofits and libraries with technology, provide free education and training, in addition to developing apps that can help local communities. It's a heartfelt place rooted in true activism.

Cons

I have none yet (thankfully)!

1.0
May 4, 2018

So Sad

Client services - ams
Recommend
CEO approval
Business Outlook

Pros

Really great mission and some really amazing people. When you hear the credentials and background of some of the staff they are really impressive. The talent Techsoup has attracted is pretty jaw dropping. There is also some great stuff happening even though creativity is stifled, some gets through and there are some impressive historical points. Some cool stuff happening internationally

Cons

Techsoup is a wonderful organization that does great things around the world. It also is a place that is 100% disconnected from its mission. It’s all about revenue. It is a business parading about pretending to be a nonprofit. The VPs are totally committed to only themselves and do not care about front line or junior employees. Crazily, they know all of this and don’t care, they promoted a person who was so ineffective and had so many complaints and issues that they were replaced and moved to a position with no supervision responsibilities and then turned around and promoted them to VP? Unfortunately, failing up is not uncommon. The founder and voting board member works 2 days a month but yet makes a $200,000 salary (check their 990) all while they have announced no raises now or in the future (there is supposedly a bonus system coming?). Speaking of the founder – seeing the negativity on Glassdoor he has been pressuring people around the office to post positive reviews to counter the truth on the reviews section, I heard this with my own ears. The CEOs staff runs around belittling people and calling them names while barking they they are a "leader" and keeps getting promoted. It is all very sad. It is a nice place with a great mission but they shut down the creation of new programs or new ideas to become a nonprofit (for nonprofits – they are strongly pro profit) Staples. Staples is probably a more pleasant place to work. So out of touch. So stogy. Run, honestly, run.

avatar
TechSoup Response
8y
Thank you for acknowledging our great mission and amazing people – we pride ourselves on our ability to attract and retain tenured, top talent. Public charities such as TechSoup need to have funding to carry out their critical social missions and can’t be sustained without it, and while 990 filings are a good source of information, it’s important to know they are two years in arrears. Many may not be aware that TechSoup’s founder, Daniel Ben-Horin, transitioned to a part-time consultant role in April 2017 and continues to drive key development and expansion opportunities for TechSoup nationally and internationally. We believe in giving our employees opportunities to learn and lead as well as the requisite support for on-going improvement and career advancement. We hope that anyone considering TechSoup as a career choice will continue to follow us on Twitter, Facebook, and LinkedIn for the most up-to-date information on how we are evolving and supporting non-profits all over the world so they can better achieve their missions. Thanks again for providing your feedback, and criticism, which will assist us in continuing to evolve our culture to even higher levels of engagement.
5.0
Apr 27, 2018

Great Colleagues, Dynamic Social Enterprise

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love working at TechSoup. It's a dynamic social enterprise that makes an impact at global scale, with bright, motivated and caring colleagues and a friendly office culture.

Cons

The organization is in a period of transformation, which is both exciting and challenging for many of us.

Viewing 73 - 75 of 140 Reviews
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Glassdoor has 169 TechSoup reviews submitted anonymously by TechSoup employees. Read employee reviews and ratings on Glassdoor to decide if TechSoup is right for you.