TechSoup reviews

3.0

31% would recommend to a friend

(140 total reviews)

Rebecca Masisak

25% approve of CEO

32% positive business outlook

TechSoup has an employee rating of 3.0 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TechSoup employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

140 reviews
5.0
May 20, 2016

Meaningful work and a great work culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been fortunate to work at TechSoup for the last 8 years as the organization has pioneered new technologies, partnerships and business models to become a very successful nonprofit social enterprise with diversified support. This allows us to continue to innovate new projects and programs all over the world. We have an impact on real people and partner with exceptional NGOs in 60 countries. For me, this visionary leadership takes place in tandem with a caring management style and a thriving and open staff culture in which not only are professional accomplishments recognized, but personal pursuits outside of work - family, sports, art, music, film, theater - are celebrated as well. I feel that I'm part of a team, have the flexibility to evolve my duties as needed, and am appreciated for my work.

Cons

The biggest con is the cost of living in San Francisco and the Bay Area. Unfortunately, it's bad, and getting worse.

2.0
Feb 2, 2016

Terrible leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engaged, diverse staff. New ideas are encouraged. Good central location in Soma.

Cons

No top-down unified vision from senior leadership. Internal communication is terrible. Most managers are either checked out, unqualified, or not empowered. Emphasis is on the "next big thing" and not on improving current systems.

5.0
Jan 31, 2016

Everyone knows how to manage a nonprofit social enterprise (not!)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• 29 years of innovating at the edge of nonprofits and technology • blend of social enterprise and passion for mission • culture of mutual respect • a lot of humor • constant positive feedback from the people and orgs we serve • sustainable (no small thing in today's nonprofit space) • successful, creative pivoting of business model in the face of evolving technology (from desktop software to the cloud) which directly impacted previous model • active concern for staff's career advancement and health • quite excellent pay and benefits in nonprofit context

Cons

It can be a confusing place. It's big for a nonprofit and because there is so much process and so many people touch decisions, sometimes we don't move as quickly as we'd like. For ten years we had co-CEOs and then we had 3-EOs. Quite a few people found the lack of a single leader a negative (although others liked the diversity of our CEO team). Now we have a single, very strong-minded CEO, with the plus/minus that goes with that (think: Jobs, Ellison, Bezos etc.)

Viewing 106 - 108 of 140 Reviews

Glassdoor has 169 TechSoup reviews submitted anonymously by TechSoup employees. Read employee reviews and ratings on Glassdoor to decide if TechSoup is right for you.