A great place to work; better if the departments would get out of their silo.
Pros
Telecare is a fast growing mental healthcare company that specializes in helping adults with mental impairments reach their full potential. This is a company that appears to be committed to the well-being of the people they serve. They focus on quality of care first, employee morale second, and profits third. I have experienced many instances where the most important thing is the what is best for the person being served even when there is significant costs involved. The company is in five states and growth presents many opportunities for advancement which can be rare in the mental health field. They pride themselves for promoting from with in the company. There is a high involvement culture from management and I have always felt supported and encouraged to take risks and grow as a professional. The company appears to be very well respected in the mental health community and they have been apart of major developments in the field over the last 40 years.
Cons
Because the company is so spread out geographically, it sometimes feels a bit disjointed. For example, new initiatives can be cumbersome to roll out or policy decisions may seem haphazard because they have no relevance. There seems to be limited options for advancement beyond the administrator level. Departments seem to be at odds at times. For example, the HR and Finance departments sometimes "wag the dog." It appears the Finance and IT department have had difficulties keeping key personnel who seem to leave for bigger companies. Further, leadership of these departments seem disconnected from the Operations Department.
