Terminix Sr. Customer Service Representative reviews

2.5

25% would recommend to a friend

(28 total reviews)
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Alain Moffroid

Not enough data to show CEO approval

25% positive business outlook

Sr. Customer Service Representative employees have rated Terminix with 2.5 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Sr. Customer Service Representative professionals have an average working experience there. Terminix is rated 32% below average by Sr. Customer Service Representative professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

28 reviews
5.0
Jun 6, 2024
Recommend
CEO approval
Business Outlook

Pros

I like the company the ppl are nice

Cons

The computers and systems are a little slow

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Terminix Response
1y
We appreciate your feedback. We understand that our colleagues have demanding jobs providing vital services, and we're committed to supplying world-class resources to support their efforts. If you have any additional feedback you’d like to share, please reach out to myhr@terminix.com.
2.0
Dec 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Working from home was the only Pro.

Cons

Training was poor at best. A lot of "It's on the Website" (internal) and most calls are reschedules or complaints, not a lot of sales opportunities. Wouldn't do it again.

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Terminix Response
2y
Thank you for sharing your feedback; colleague experience is among our top priorities and we hope you’ll reach out to myhr@terminix.com to discuss your concerns in more detail.
1.0
Sep 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Fully remote Early shift 7-3

Cons

Low salary Pressure to make sales even though not advertised as sales position

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Terminix Response
2y
Thank you for sharing your feedback; colleague experience is among our top priorities and we hope you’ll reach out to myhr@terminix.com to discuss your concerns in more detail.
Viewing 4 - 6 of 28 Reviews

Glassdoor has 2,071 Terminix reviews submitted anonymously by Terminix employees. Read employee reviews and ratings on Glassdoor to decide if Terminix is right for you.