Is Terminix a good company to work for as a Sr. Customer Service Representative?

Sr. Customer Service Representative professionals working at Terminix have rated their employer with 2.5 out of 5 stars in 28 Glassdoor reviews. This is a lower than average score with the overall rating of Terminix employees being 3.0 out of 5 stars. Search open Sr. Customer Service Representative Jobs at Terminix now and start preparing for your job interview by browsing frequently asked Sr. Customer Service Representative interview questions at Terminix .

Does Terminix pay Sr. Customer Service Representative employees well?

Sr. Customer Service Representative professionals rate their compensation and benefits at Terminix with 2.9 out of 5 stars based on 28 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Sr. Customer Service Representative salaries at Terminix.

What are the top reviewed jobs at Terminix?

Pest Control Technician (212) , Outside Sales Representative (123) , Branch Manager (94) , Sales Representative (77) , Technician (70) , Service Manager (66) , Customer Service Representative (65) , Sales (52) , Termite Technician (48) , Outside Sales Professional (37) , Sales Associate (32) , OSP (30) , Pest Technician (30) , Senior Customer Service Representative (27) , Inside Sales Representative (25)

What are the pros of working at Terminix according to real employee reviews?

"pay was good and competitive" ((in 158 reviews)); "Good benefits and most of the guys were nice." ((in 131 reviews)); "Great people and very innovative" ((in 74 reviews)); "Training is good." ((in 56 reviews)); "You are able to make good money but you have to be willing to put in the work." ((in 52 reviews))

What are the cons of working at Terminix according to real employee reviews?

"Poor management, The same Cinema all day" ((in 135 reviews)); "I guess the hours are long and you put in a lot of unnecessary work to get no where." ((in 90 reviews)); "No work life balance there" ((in 64 reviews)); "Managers don't care or follow up to make sure you are protected from chemical use." ((in 54 reviews)); "Upper management is atrocious." ((in 43 reviews))

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Terminix

Terminix Sr. Customer Service Representative reviews

Item: Terminix
Rating: 2
Author: Former employee - Senior Customer Service Representative

2.5

25% would recommend to a friend

(28 total reviews)

Alain Moffroid

Not enough data to show CEO approval

25% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.2

Career opportunities

2.9

Compensation and benefits

2.7

Culture & values

2.2

Senior management

Sr. Customer Service Representative employees have rated Terminix with 2.5 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Sr. Customer Service Representative professionals have an average working experience there. Terminix is rated 32% below average by Sr. Customer Service Representative professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

28 reviews

2.0

Jan 18, 2017

Great Place To Work, Horrible Policies

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great Pay! Excellent Location at Westgate PTO and VTO during non-peak Incentives for Good Job Performance

Cons

Poor Lack of Communication With Branches Multiple Issues with "Mission" and Cisco Softphones Identified Scenarios that don't have business rules for resolution.

Viewing 28 - 28 of 28 Reviews

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Terminix

Terminix Sr. Customer Service Representative reviews

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