Is Terminix a good company to work for as a Sr. Customer Service Representative?

Sr. Customer Service Representative professionals working at Terminix have rated their employer with 2.5 out of 5 stars in 28 Glassdoor reviews. This is a lower than average score with the overall rating of Terminix employees being 3.0 out of 5 stars. Search open Sr. Customer Service Representative Jobs at Terminix now and start preparing for your job interview by browsing frequently asked Sr. Customer Service Representative interview questions at Terminix .

Does Terminix pay Sr. Customer Service Representative employees well?

Sr. Customer Service Representative professionals rate their compensation and benefits at Terminix with 2.9 out of 5 stars based on 28 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Sr. Customer Service Representative salaries at Terminix.

What are the top reviewed jobs at Terminix?

Pest Control Technician (212) , Outside Sales Representative (123) , Branch Manager (94) , Sales Representative (77) , Technician (70) , Service Manager (66) , Customer Service Representative (65) , Sales (52) , Termite Technician (48) , Outside Sales Professional (37) , Sales Associate (32) , OSP (30) , Pest Technician (30) , Senior Customer Service Representative (27) , Inside Sales Representative (25)

What are the pros of working at Terminix according to real employee reviews?

"pay was good and competitive" ((in 159 reviews)); "Good benefits and most of the guys were nice." ((in 121 reviews)); "Great people and very innovative" ((in 74 reviews)); "Good training and plenty of opportunity to advance" ((in 55 reviews)); "You are able to make good money but you have to be willing to put in the work." ((in 54 reviews))

What are the cons of working at Terminix according to real employee reviews?

"Poor management, The same Cinema all day" ((in 132 reviews)); "I guess the hours are long and you put in a lot of unnecessary work to get no where." ((in 95 reviews)); "You will have no work life balance" ((in 70 reviews)); "Managers don't care or follow up to make sure you are protected from chemical use." ((in 53 reviews)); "Upper management is atrocious." ((in 42 reviews))

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Terminix

Terminix Sr. Customer Service Representative reviews

2.5

25% would recommend to a friend

(28 total reviews)

Alain Moffroid

Not enough data to show CEO approval

25% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.2

Career opportunities

2.9

Compensation and benefits

2.7

Culture & values

2.2

Senior management

Sr. Customer Service Representative employees have rated Terminix with 2.5 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Sr. Customer Service Representative professionals have an average working experience there. Terminix is rated 32% below average by Sr. Customer Service Representative professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

28 reviews

3.0

Jun 14, 2022

It's a Job!

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay $18 per hour and supply all equipment

Cons

Training is fast and doesn't properly prepare you to going live with actual customers. Good luck getting a hold of a Supervisor or team leader. You're pretty much on your own and have to rely on support from peers via chat.

3.0

Jan 6, 2021

Pays bills

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Weekly pay and PTO sometimes

Cons

Forces you to offer home inspections to all customers

3.0

Jun 24, 2020

Pay

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay . Choice of schedule. Benefits

Cons

Technicians were rude when calling . Management did not adhere to company policies when dealing with rude customers. Very disorganized at times.

Viewing 10 - 12 of 28 Reviews

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Terminix reviews Terminix Sr. Customer Service Representative reviews

Terminix

Terminix Sr. Customer Service Representative reviews

Ratings by category

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Reviews by job title

It's a Job!

Pays bills

Pay

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