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Texas Mutual Insurance Company

Engaged Employer

Texas Mutual Insurance Company reviews

3.8

65% would recommend to a friend

(200 total reviews)
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Jeanette Ward

76% approve of CEO

75% positive business outlook

Texas Mutual Insurance Company has an employee rating of 3.8 out of 5 stars, based on 200 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Texas Mutual Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

200 reviews
3.0
Apr 12, 2014

Great place to work overall

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, competitive pay, flexible hours in most departments. Lots of room for advancement if you're in a non-IT position.

Cons

IT-based perspective: Promotions/advancement non-existent Questionable decisions from management and "implement first, test later" is common. In-house software is usually created by contractors, so they lose top level support if the contractor leaves.

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission and resources can be counted as pros as compared to other carriers, benefits are decent

Cons

Supervisor and Senior management additions and changes have been a nightmare. Abrupt changes to content and standards have been implemented with no guidance or direction. Already unmanageable workloads have doubled because directives are unclear, inefficient and not thought out, not from any realistic perspective from people completing the work. Staff is struggling to adapt to changes but supervisors and management insist “ we figure it out” burning valuable time guessing and results being rejected. Excessive meetings are help and promise to reduce workloads and provide clarification but things continue to deteriorate. Existing staff is required to attend extensive leadership training he but when positions open, outside candidates are hired WITH NO EXPERIENCE in lieu of current dedicated employees. Staff struggled to understand the roles of management as they don’t provide guidance or support and often have no recent work g knowledge of the current job, it’s demands and it’s process.

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Texas Mutual Insurance Company Response
2d
Thank you for sharing your feedback and for your years of service to Texas Mutual. We value your contributions and perspective. We appreciate your recognition of our mission and benefits and take your concerns around leadership changes, workload, and communication seriously. In recent months, the Claims team conducted listening sessions, which led to a temporary increase in meetings, but allowed us to gather meaningful feedback to better understand the employee experience and identify where changes were needed. As a result, we have taken meaningful steps to address these issues, including adding temporary staffing support and refining processes for efficiency. We are committed to maintaining strong talent across our organization. This means both bringing in leaders with broad claims expertise and fresh perspectives and investing in the growth of the talented people we already have. We are proud of our leadership development programs and our track record of promoting employees from within. It is important to us to recognize the hard work of our teams and to support our employees through change. Both remain active priorities for our team. Thank you again for sharing your perspective and for your continued contributions.
4.0
Aug 4, 2025

Not great. But Better than most

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid benefits package. Flex hybrid schedule allows us to work from home and in the office. The people here are really nice and seem to really enjoy their jobs. I've worked at place where people dread coming in. I don't feel that way working here. Lots of changes are going on that seem to be supportive of helping the company continue to prosper.

Cons

Limited opportunities for advancement. Lots of surveys to take about everything.

Viewing 85 - 87 of 200 Reviews

Glassdoor has 211 Texas Mutual Insurance Company reviews submitted anonymously by Texas Mutual Insurance Company employees. Read employee reviews and ratings on Glassdoor to decide if Texas Mutual Insurance Company is right for you.