Texas Roadhouse reviews

3.8

72% would recommend to a friend

(8,058 total reviews)

Jerry Morgan

79% approve of CEO

62% positive business outlook

Texas Roadhouse has an employee rating of 3.8 out of 5 stars, based on 8,058 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Texas Roadhouse employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Jun 21, 2019

Current

Recommend
CEO approval
Business Outlook

Pros

Decent pay 30 percent discount. Flexible schedule

Cons

Management does know how to communicate with employees. Hard to get days off

4.0
Jan 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Semi-flexible hours, 30% off food and food is extremely good, friendly environment and staff, busy shifts=big $ (counter is slow shifts are often waste of time), often receive free food or other perks for winning shift competitions within staff positions

Cons

Not the best clientele compared to others in restaurant industry (sometimes reflected in tips,inconsistent pay due to this), questionable management decisions especially regarding scheduling and over scheduling during slower shifts, ineffective marketing which lacks innovation, little chance for advancement unless one can commit for life to Roadhouse.

4.0
Nov 3, 2014
Recommend
CEO approval
Business Outlook

Pros

friendly roadies, MOST managers are friendly (except for one who is nasty to all the new people), easy to pick up shifts and generally easy to give away shifts. Usually make good money - between $16 and $22 an hour. Great for the mom of younger kids. Home during the day and work at night.

Cons

Silverware rolling. HATE it. LOTS of sidework, and section cleaning - it takes 1.5 hours to leave after being cut. Getting paid $2.83/hr AFTER being cut to do all the extra work. Should have hosts rolling silverware, too, so that way you don't have to roll 60 on a weekend. However, you are supposed to get out quickly after being cut. How can you do that with all the side work and silverware and extra daily chores and your section. Did I mention Fishbowls? Those stupid things are demanded each shift. Must get 3 during the week and 5 on weekends. If you don't, then you roll double. Um, hello, the restaurant has been there for 10 years...almost everyone is already on the email list....and now gift card season is coming up and you have a quota to meet for gift cards (almost everyone is expected to sell $2000 worth of gift cards...in addition to getting the fishbowls.) GM held a MANDATORY meeting at 10:30 AT NIGHT. Didn't care if you have to get up for kids, school or whatever the next morning. The whole meeting's morale was terrible. Must greet guests within 45 sections, get everything out within a certain amount of time, run everyone's food, but yet you MUST line dance...at the most busy times....and if you don't, you get in trouble....Why a food run shift?? Hire someone to just run food. I was hired to be a server - not spend a shift running food and only making minimum wage.

Viewing 7 - 9 of 8,058 Reviews

Glassdoor has 8,158 Texas Roadhouse reviews submitted anonymously by Texas Roadhouse employees. Read employee reviews and ratings on Glassdoor to decide if Texas Roadhouse is right for you.