Does The CCS Companies pay their employees well?

According to anonymously submitted Glassdoor reviews, The CCS Companies employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at The CCS Companies. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at The CCS Companies?

65% of The CCS Companies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The CCS Companies 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at The CCS Companies?

Customer Service Representative (11) , Customer Service Agent (7) , CSA - Customer Service Associate (3) , Debt Collector (3) , Manager (3) , CSA (2) , Client Service Representative (2) , Collector (2)

What are the pros of working at The CCS Companies according to real employee reviews?

"The people have always been friendly and I'm excited to go to work most days." ((in 8 reviews)); "Great hours ands good pay, PTO" ((in 6 reviews)); "As a CSA, great bonuses!" ((in 5 reviews)); "Training is awesome, and everyone is understanding when you're new." ((in 5 reviews)); "Additionally generous Payed time off if accrued to be used." ((in 5 reviews))

What are the cons of working at The CCS Companies according to real employee reviews?

"The management is constantly doing things to make us happy, including (but not limited to) randomly giving us all ice cream, buying lunch, giving out raffle tickets, scratch tickets, having floor contests and games with great prizes." ((in 6 reviews)); "Disconnect between upper management and lowest people working the front lines." ((in 4 reviews)); "Also certain employees are allowed to text or to to notify their supervisor by facebook that they will be late" ((in 3 reviews)); "lack of communication, ineffective micromanagment." ((in 3 reviews))

What are employees saying about The CCS Companies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The CCS Companies layoffs and their outlook for job security at The CCS Companies in 2026.

What are the top reviewed The CCS Companies locations?

Portsmouth , Salem , Norwood , Newton , Phoenix , Rochester , Nashua , Beverly , Boston , Needham , Portsmouth

The CCS Companies reviews

3.6

65% would recommend to a friend

(114 total reviews)

Steven Sands

81% approve of CEO

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The CCS Companies has an employee rating of 3.6 out of 5 stars, based on 114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The CCS Companies employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

114 reviews

2.0

Apr 25, 2017

Collector

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Busy high energy workplace. Never lacking for something to do.

Cons

Demanding and stressful with high turnover

3.0

Jan 1, 2016

It was a decent paying job

Collector

Recommend

CEO approval

Business Outlook

Pros

Pay is great if you do well. They give you all the tools you need to exceed your collection goals.

Cons

Poorly organized. Management doesn't communicate and all employees are treated as if they are expendable. No appreciation for really anything and they expect you to make CCS your highest priority at all times.

5.0

Feb 20, 2014

I had a fantastic experience within the company

Quality assurance representative

Recommend

CEO approval

Business Outlook

Pros

You are given an opportunity to grow within the company.

Cons

Still expected to come in to work when the weather is not safe to commute.

Viewing 103 - 105 of 114 Reviews

Jobs at The CCS Companies

Customer Service Agent - Salem 2026

Customer Service Agent - Portsmouth 2026

Desktop Support Specialist