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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Apr 6, 2025

Enjoy As A Customer

Recommend
CEO approval
Business Outlook

Pros

At least you got 50% off your meal!

Cons

Poor pay, poor management, poor communication, poor training. Lack of care for employees. you are replaceable at the drop of a hat mentality.

3.0
Apr 3, 2025

Hard work

Recommend
CEO approval
Business Outlook

Pros

It was okay I guess

Cons

Stressful, bad hours, revolving door.

5.0
Apr 3, 2025

Good hours, nice pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Scheduling system done online which made it easy to swap schedules, good pay and discount on foods

Cons

Shifts can be cut during slow season

Viewing 310 - 312 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.