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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Sep 19, 2017

Sadly The Worst Work Experience I've Ever Had

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The scheduling at time could be flexible.

Cons

-Some work groups (mostly servers) allowed to get away with unprofessional and forbidden conduct that at times made it very difficult for other work groups to do their jobs. -Extremely Unprofessional Management

2.0
Sep 18, 2017
Recommend
CEO approval
Business Outlook

Pros

I worked alongside some great people at the front desk. Close to where I lived at the time.

Cons

Pay was absolutely not worth the amount of stress and crap that came with the job. The managers were a complete mess and hardly on the same page with each other. Various employees were getting into it on the floor right in front of customers yet all the managers would do was talk to them and maybe give them a "slap of the wrist" type of punishment.

4.0
Sep 17, 2017

Server

Recommend
CEO approval
Business Outlook

Pros

The money is worth it, good culture. Management is super supportive.

Cons

Bussers are sometime really extra when it come to tipout

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The Cheesecake Factory Response
8y
Thanks for the review! We're always really proud of the fact that our staff, especially front-of-house, can make great money at our restaurants. But more importantly, our environment and culture are what separate us from most other restaurants, and it's wonderful to see that you feel that in Raleigh. We hope you continue to stay and grow your career with us!
Viewing 334 - 336 of 6,361 Reviews

Glassdoor has 6,511 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.