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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,363 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Jul 12, 2016

Classroom Co-ordinator // Lead Trainer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rigid structure. Promote from within.

Cons

Too corporate. Sacrifice guest satisfaction for pure profit-driven model.

1.0
Jul 8, 2016

Enjoyed Working but..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great household name that everyone is familiar with so the restaurant stays busy. Pay Team Members Guest Interactions

Cons

Verbal Abusive Managers Condescending Management Worked at two locations and experienced managers that I just didn't like I've had a manager take a drink out of my hand and throw it away

1.0
Jul 8, 2016

Dishwasher

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free meals. That pretty much it.

Cons

Horrible management. The GM doesnt care about you.

Viewing 394 - 396 of 6,363 Reviews

Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.