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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Jan 23, 2025

Perfect college job

Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Perfect, college job and is always busy which equals tips.

Cons

take time to commute downtown and get to the top floor. Doable commute.

3.0
Jan 23, 2025

Chaos

Recommend
CEO approval
Business Outlook

Pros

Money is good and food discounts

Cons

Chaos. Restaurant too big. 2 week training. Extensive menu

1.0
Jan 23, 2025

Cult like upper management

Recommend
CEO approval
Business Outlook

Pros

Some employees are nice but management is horrible and servers can be nasty and elitist

Cons

Extremely demanding, unrewarding degrading work, dismissive HR, unreasonable performance standards, favoritism among management towards employees who talk their way out of working hard, highly critical

Viewing 412 - 414 of 6,361 Reviews

Glassdoor has 6,511 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.