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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      3.7

      64% would recommend to a friend

      (6,363 total reviews)
      avatar

      David Overton

      73% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      6K reviews
      3.0
      Feb 2, 2016

      Server/Bartender

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The cheesecake factory is a very successful company. Therefore, there are always customers coming in to eat. This means that you always have plenty of customers to tip you.

      Cons

      I felt like I was always overworked. Most days I was given little time to take breaks to eat when doing double shifts. The POS system is terrible when dealing with dividing up larger parties, which happened a lot. The company policy is to make the employee pay for checks when the customer bails on the check, which is ridiculous.

      1.0
      Jan 9, 2016

      Cashier

      Baker/host/cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      None , absolutely none , none at all

      Cons

      THIS IS THE ABSOLUTE WORST JOB IVE EVER HAD! Everyone is only out for number one, no team environment and management doesn't listen to you. Everytime I've worked New Year's Eve I was the only one scheduled to close the bakery , that's how poorly run it is.

      3.0
      Dec 5, 2015

      Quick hire but irritating employees

      Baker
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can get hired easily and they've got flexible days

      Cons

      if you work in the bakery it is literally the most tedious job on earth because all the girls are dumb as rocks and lazy as hell

      Viewing 430 - 432 of 6,363 Reviews
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      ReviewsThe Cheesecake Factory reviews

      Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.