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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Nov 17, 2013
Recommend
CEO approval
Business Outlook

Pros

fun atmosphere, fun people to work with and some people oriented kitchen managers

Cons

did'nt care about worker injuries and refused to pay honest bills.the schedules workers at 6:35pm tp have them lose the full 1/2 hr a pay and work for free .after receiving an $.25 increase in wage they raised the price of my food.worst of all they stole my overtime hours and said they would in the next week's paycheck and it was never there!!!!!!!!!

4.0
Oct 10, 2013

Waiter / Trainer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work place is all ways clean and most part management is great. They promote from the inside. If you work hard and show a drive you can move up.

Cons

They hire lots of young people with bad work ethics and it does make your job harder cause you are working for tips.

1.0
Oct 3, 2012

not what i expected

Recommend
CEO approval
Business Outlook

Pros

i liked most of the people i worked with. the restaurant was beautiful inside. i liked a lot of the food. i learned a lot about people, the good and the bad.

Cons

most of the customers that dine there are beyond cheap. they want fine dining 5 star service and want to tip on a denny's bill. i have worked in restaurants for over 15 years and have never disliked a job so much. customers would be completely rude and out of line and the management doesnt care, well not about their employees. the managers never back up their employees at all.

Viewing 43 - 45 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.