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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,358 total reviews)
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David Overton

72% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Mar 4, 2026

Great training

Recommend
CEO approval
Business Outlook

Pros

Great training (2 weeks tasting all the food). I got great server experience as my first serving job

Cons

Extremely busy at times and with late hours. Strict about call outs.

4.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Looks great on resume Great experience Great training

Cons

Not a lot of tips Corporate can be difficult

4.0
Mar 3, 2026

Okay

Recommend
CEO approval
Business Outlook

Pros

Hours are very flexible, management is decent but surprisingly high turnover.

Cons

Not great pay as they don’t pool tips for hosts

Viewing 52 - 54 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.